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January 11, 2020

COVID-19 Updates

 

The safety and wellbeing of our homeowners, guests and team members is of utmost importance.

Current & Future Reservations

All existing reservations are being honored. If any of your current reservations need to be moved or canceled for any reason, please contact our Cottage Rental office at (855) 557-6714.

The Lookout’s Additional Precautionary Measures

Here at The Lookout, we are getting through this challenging time by staying hopeful that better days are ahead.

We have added extra precautionary measures to ensure the health all of our guests and staff at The Lookout. The following measures have been put in place:

  • Additional peace of mind disinfectant cleaning during the final home inspection process
  • Proceed directly to your vacation rental with contact free self check-in
  • Installation of additional hand sanitizer stations throughout the resort
  • Increased cleaning frequency of all common areas throughout the resort

Amenity Closures & Updates

Below is the current status for the following amenities:

  • Biking and hiking trails are open
  • Sport Courts are open with guests bringing their own equipment

Activities & Events

To ensure the safety of our guests, homeowners and staff, we will be temporarily suspending events at The Lookout. This includes movies in the park, s’mores nights, as well as holiday events. We appreciate your understanding during this time.

Worry-Free Self Check-In

We offer self check-in for all of our vacation homes. We will send you a text message with the link to the indispensable information you will need to know about your rental property, including check-in and check-out times, door codes, WiFi codes, house rules and safety information.

We thank you for your patience and understanding during this time. We look forward to seeing you at The Lookout!

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